Typical Costs for Operating a BPO Company

Indirect Labour Cost (US$) Per Month
Manager 1,500 – 3,000
General Manager 3,500 – 5,000
Systems Analyst/ Programmer 1,300 – 5,000
Account Manager 1,000 – 2,000
Agent 1,000 – 1,500

NB: National Insurance Contributions ( Social Security Contributions), as well as pay for vacation and public holidays are additional costs.

Facility Costs ( Government Owned) Cost (US$)
Operating Space 13-15 per sq. ft per annum
Building Insurance & taxes No Cost
Heating No Cost
Air Conditioning 4.15 per sq. ft per annum

The Government of Barbados actively encourages foreign investment in the BPO/ICT sector and is working proactively with private enterprise to develop the sector into a vibrant engine of growth.